Dynatrace was looking for experts to keep the whole process on track. They found the experience and support they needed with Realdolmen.
Application Performance Monitoring delivers a wealth of data that only becomes valuable once it has been effectively managed. Realdolmen has laid out procedures and has set up processes for KBC in order to structure, manage and interpret these data, and has also developed dashboards so that the right people can view the right information.
In addition, Realdolmen experts have set up a community operation to enable more teams to make use of this technology, and they provided training on Dynatrace so that KBC now has an internal quality team of its own Dynatrace experts. Realdolmen experts are still always available to support and solve more complex problems.